The Microsoft Dynamics CRM workflow is driven by a study engine that provides the much-needed powerful functionality for implementing personalized business logic in a typical CRM deployment. Meanwhile, it also exposes itself to complicated problems and design errors that can cause expensive maintenance, leaving behind a group of confused users. However, there are crucial considerations…
Dynamics AX Application Integration Framework
Application Integration Framework (AIF) is useful in Dynamics AX because it offers an extensible framework, providing support for multiple asynchronous and synchronous transports via Web services, and allowing reliable exchange of documents (in XML format), with other trading partners and systems. For purposes of this write-up, Dynamics AX shall be used to refer to Microsoft…
Once Training is Over, How Can Dynamics CRM Users Easily Apply What They Learned?
The goal of CRM training is to streamline business operation and foster productivity of employees. However, a common frustration for trainers of new CRM users is that some of the trainees fail to retain transfer their new skills and knowledge to their day to day activities. MS Dynamics CRM is not exception as often companies…
Microsoft Dynamics and SharePoint Integration
On-premise Microsoft Dynamics CRM and Microsoft Dynamics CRM Online both support Microsoft Dynamics and SharePoint Integration, enabling you to enjoy SharePoint’s document management capabilities within Microsoft Dynamics CRM. Ideally, this integration allows you to not only store, but also manage documents from the view of Microsoft Dynamics CRM record on a server running SharePoint, leveraging…
Microsoft Dynamics Ecommerce Integration Overview
Several companies who run a B2B, B2C, or sales order entry eCommerce site never realize how Microsoft Dynamics eCommerce integration can save potential cost over time from operating an online store that can seamlessly integrate with a backend ERP software or financial system, such as Microsoft GP. Microsoft Dynamics Ecommerce Integration First, it is important…
Microsoft Dynamics Books to Know
Microsoft Dynamics Books present users and developers with useful information they need to learn and develop applications respectively. An individual must have solid background information in order to assume any consulting or training roles for customers and peers/fellow professionals.These books also provide insights that are helpful in dealing with Microsoft applications. Microsoft Dynamics Books to…
Microsoft Dynamics Business Analyzer Overview
When you are looking for the best tool for your business, you should use the Microsoft Dynamics Business Analyzer. This software is recommended for most business owners these days. There are a lot of features that can be found in this tool. These features are specially added to this software, so it can be used…
Using Microsoft Dynamics Accounting
Microsoft Dynamics Accounting, under the Microsoft Dynamics GP (formerly Great Plains) is more than just the typical ERP solution software to help both small and medium sized businesses manage their financials, supply chain and people, to give customers delightful experiences. Whether you make apps, provide services, or move merchandise, you have to depend on people,…
Microsoft Dynamics CRM Email Router Explained
The Microsoft Dynamics CRM Email Router can handle both outgoing and incoming email requests of CRM (CRM refers to Microsoft Dynamics CRM throughout this write up). The main aim of email routing is to get emails delivered from/ created into CRM. CRM helps track emails, including the relevant replies. Because CRM lacks the capability to…
How to Get the Most Out of Microsoft Dynamics BI
Microsoft Dynamics BI (Business Intelligence) provides business intelligence, analytics, and reporting features suitable for not only companies with more market share, but also for smaller companies, regardless of the nature of business they operate in. Most importantly, these solutions are meant for people, interacting and connecting with each other. As a company, you need to…