Microsoft Dynamics CRM 2015 Gets Voice and Ears with Cortana

Microsoft announced recently that the new Microsoft Dynamics CRM 2015 release will be generally available in December 2014.

New capabilities in this release, showcased on Tuesday, include advancements in natural user interface and integration with Cortana, the intelligent personal assistant.

With Cortana, users will be able to set up meetings and reminders; search for contacts, accounts and activities; view customer lists; and create new customer records — all with voice commands.

Microsoft Dynamics CRM 2015 will also include enhanced branching logic for complex scenarios, near-real-time calculations and roll-ups for business information.

Microsoft is also adding new Industry Templates for a number of specific industries, such as financial services, retail, public sector, manufacturing and professional services. Twenty-seven templates will be available by the end of 2014.

Microsoft also introduced a new update to Microsoft Dynamics AX, its flagship ERP solution that harnesses the power of the cloud. This latest update enables businesses to combine all the benefits of Microsoft Dynamics AX and Microsoft Azure in a full end-to-end cloud solution.

Take a look at this video about the new Cortana and Dynamics CRM taking. They even include Apple’s Siri without taking a shot at Siri.

Michael is the Lead Author & Editor of DynaMe. DynaMe is a blog focused on cloud based Microsoft Dynamics.